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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Wilson

August 19, 2024

5  out of  5
rating by Daniel Wilson
"Mr. Joey Piatczyc was so helpful he saved me a whole bunch of money on my car insurance an also got me extra coverage he was so easy to talk to an work with. I would recommend him to anyone who is looking for car insurance!!!!!!!!!"
We responded:
"Daniel, Thank you for your wonderful review! We are delighted to hear that you had such a positive experience with our car insurance services. We appreciate your kind words about Mr. Piatczyc and are glad that he was able to assist you in saving money and obtaining additional coverage. We will make sure to pass along your compliments to him. We strive to provide excellent customer service, and it is always rewarding to hear when we have met or exceeded our customers' expectations. Your recommendation means a lot to us, and we will continue to work hard to provide top-notch assistance to anyone in need of car insurance. Thank you once again for choosing our services and for taking the time to share your positive experience. If you have any further questions or require any additional assistance, please do not hesitate to reach out to us."
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Elizabeth

August 16, 2024

5  out of  5
rating by Elizabeth
"Cody was awesome and I'm looking forward to getting to know him and Joey through our journey in the insurance world together."
We responded:
"Thank you so much for your kind words and positive feedback about Cody! We're thrilled to hear that you had such a great experience with him. Cody is indeed an exceptional member of our team, and we're confident that he will continue to provide you with excellent service throughout your insurance journey. We're also excited to introduce you to Joey, who will be joining you on this journey. With Cody and Joey's expertise and dedication, we're confident that you'll receive the best possible guidance and support in the insurance world. We truly value your trust in our team and are committed to providing you with a seamless and personalized experience. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help and support you every step of the way. Thank you once again for choosing our insurance services, and we look forward to continuing this journey together! "
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Alex Millender

August 10, 2024

5  out of  5
rating by Alex Millender
"Joey's "team member," Kim helped us over several days compare multiple auto insurance options with different coverages - from the cheapest option available and legal in Alabama, up to coverages thay qualified for additional umbrella coverage. I cannot speak highly enough about how much Kim cared about getting us the right policies and ensruing we understood and were ok with all the plan details. She went so far above and beyond professionalism, it was more like "family." The pricing was so competitive that we ended up *increasing* our coverage to qualify for the umbrella coverage. They saved us nearly a thousand dollars with better coverage and adding our sixteen year old son and a 3rd vehicle only brought us back up to our 2-car 2-driver rates with the old insurer."
We responded:
"Alex, Thank you so much for taking the time to leave such a glowing review of your experience with our amazing team member, Kim. We are thrilled to hear that Kim went above and beyond to help you compare multiple auto insurance options and ensure that you understood all the plan details. It's fantastic to know that Kim's professionalism and care made you feel like part of the family. We pride ourselves on providing exceptional service, and it's wonderful to hear that Kim truly exemplified that. We're also delighted to hear that the pricing was competitive, allowing you to increase your coverage and qualify for umbrella coverage while still saving nearly a thousand dollars. It's always our goal to provide our customers with the best coverage options at the most affordable rates. We sincerely appreciate your kind words and recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Thanks again!"
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Nicole Thompson

August 8, 2024

5  out of  5
rating by Nicole Thompson
"Great customer service! Ashlie is great, helped me get a quote & sign up easy & hassle free."
We responded:
"Nicole, Thank you so much for your amazing 5-star review! We are thrilled to hear that you had a great experience with our customer service, specifically with Ashlie. We will make sure to pass along your kind words to her. At Joey Piatczyc State Farm, we understand the importance of providing excellent customer service, and it is wonderful to know that Ashlie was able to assist you in getting a quote and signing up without any hassle. We are proud to have her on our team, and your feedback serves as a great motivation for her and our entire staff. We appreciate your trust in us and your kind words. If there's anything else we can do for you, please do not hesitate to reach out. We look forward to serving you again in the future. Thanks again!"
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Angel Rumenov Karadzhinov

July 24, 2024

5  out of  5
rating by Angel Rumenov Karadzhinov
"Couldn’t recommend Joey enough! He was super clear about my auto insurance policy and what all the different options were and how they affected my premium. Definitely will be back for other insurance enquiries!"
We responded:
"Thank you for your wonderful review of our office! We appreciate you taking the time to share your positive experience with us. It's great to hear that we provided clear explanations about your auto insurance policy, including the various options and their impact on your premium. We're glad that you found the information helpful and that you plan to return for any future insurance inquiries. Should you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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James Myricks

July 22, 2024

5  out of  5
rating by James Myricks
"It was great doing business with Kim. She did an excellent job solving my problem. State Farm is a GREAT company."
We responded:
"Thank you for taking the time to leave a positive review about your experience with Kim and State Farm! We're thrilled to hear that Kim was able to solve your problem effectively. We take pride in providing excellent service to our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Joey Piatczyc State Farm!"
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Amanda Van Saders

July 18, 2024

5  out of  5
rating by Amanda Van Saders
"Cody is always so helpful anytime I have questions or concerns. The office is quick to respond to text or phone call inquiries and offer a wealth of information on the topics! I couldn't be happier using them!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cody and our team have been helpful and responsive to your needs. If you have any more questions or concerns in the future, don't hesitate to reach out. We're here to help!"
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Colby Deason

July 2, 2024

5  out of  5
rating by Colby Deason
"My agent Joey Piatczyc was super helpful and explained everything to me that I needed to know, and was willing to help if I had any questions! Very helpful as managing car insurance is new to me."
We responded:
"Thank you so much for taking the time to share your positive experience with Joey Piatczyc, our agent. We are thrilled to hear that Joey was able to assist you and explain everything you needed to know about managing car insurance. We pride ourselves on providing exceptional customer service, and it is great to know that Joey went above and beyond to help you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in our services and look forward to serving you again. Thank you for choosing Joey Piatczyc State Farm!"
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Jessica Standridge

June 27, 2024

5  out of  5
rating by Jessica Standridge
"Highly recommend this agent! He is super thorough and always eager to assist with any questions or concerns. We used a different agent prior and were on the verge of canceling our policy until we were transferred to Joey’s office. He’s truly fantastic."
We responded:
"Thank you so much for your glowing review of our office! We're thrilled to hear that you had such a positive experience with us. We understand how crucial it is to have someone thorough and attentive when it comes to insurance matters. We're glad that we were able to turn things around for you and provide the assistance you needed. It's always our goal to ensure that our clients feel supported, and their questions and concerns are addressed promptly. We really appreciate your recommendation and kind words. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help! Thank you again for choosing our office and for taking the time to share your feedback."
Profile photo of Brandon Saunders

Brandon Saunders

June 6, 2024

5  out of  5
rating by Brandon Saunders
"After a bad renewal experience with our previous insurance company, I reached out to Joey for a quote. He was able to save us a ton of money while providing far better service than we ever received going through a broker. You can't beat the personalized service Joey and his team provide!"
We responded:
"Brandon, Thank you so much for taking the time to leave us a review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Joey and our team. We understand how frustrating it can be to have a bad renewal experience with an insurance company, and we're glad that you reached out to us for a quote. Saving you money while providing excellent service is always our goal, and we're delighted that we were able to meet your expectations. At Joey Piatczyc State Farm, we pride ourselves on delivering personalized service to our clients. We believe that every individual's insurance needs are unique, and our team is dedicated to providing tailored solutions that best fit your requirements. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help you with any insurance-related needs you may have. Thank you again"
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Brady Glaus

June 3, 2024

5  out of  5
rating by Brady Glaus
"Joey has always gone above and beyond to help my small business with our insurance needs. It wasn't just the ease of transitioning from USAA to Joey but the continued service Joey provides is amazing. Highly recommend to anyone looking for insurance."
We responded:
"Brady, Thank you for taking the time to leave such a positive review of our exceptional service! We're thrilled to hear that he we have consistently gone above and beyond to assist your small business with its insurance needs. The ease of transitioning from USAA to our agency and the continued amazing service are truly the goals that we strive for. We greatly appreciate your recommendation and hope that our dedication continues to benefit your business in the future. Thank you!"
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Jamie Miller

May 17, 2024

5  out of  5
rating by Jamie Miller
"Jessica Danielson is an absolute gem! Friendly, helpful, and fast, she helped me to get authorized for new auto insurance to help me with my new car purchase. Really appreciate the fantastic customer service, Jessica!"
We responded:
"Thank you for sharing your wonderful experience with Jessica Danielson! We're thrilled to hear that she provided you with friendly, helpful, and fast service while assisting you with your new auto insurance. We'll make sure to pass on your kind words to Jessica and commend her for delivering fantastic customer service. If you ever need any further assistance in the future, feel free to reach out."
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Brayden Parcus

May 17, 2024

5  out of  5
rating by Brayden Parcus
"These people are the best! Ended up saving hundreds on my policy’s! Joey and his crew are the best! Was in a rush today to get insurance on a car and Jessica Danielson had the policy swapped over in a rush! Couldn’t thank this crew enough! Much thanks!"
We responded:
"Thank you for taking the time to leave such a positive review! We are thrilled to hear that our team, particularly Jessica, provided you with excellent service and helped you save money on your policy. We greatly appreciate your kind words and are always here to assist you with any insurance needs you may have. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again for choosing us as your insurance provider!"
Profile photo of Jamie Kerr

Jamie Kerr

May 10, 2024

5  out of  5
rating by Jamie Kerr
"Ashlie was able to quickly and efficiently get an auto and renters insurance quote for me. It was also much cheaper than my current insurance company!"
We responded:
"Jamie, I am so glad that Ashlie could help you with your auto and renters insurance. She does such a great job helping people every single day! Please let us know if you need anything at all - Joey Piatczyc "
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Mr. Bell

May 9, 2024

5  out of  5
rating by Mr. Bell
"He is the last man to tell a lie. Very kind person!"
We responded:
"Thank you for the kind words. We appreciate your business! "
Profile photo of Sandra Roberts

Sandra Roberts

May 7, 2024

5  out of  5
rating by Sandra Roberts
"The agents help you with any questions or changes you need to make. They are very friendly and professional. Love doing business with this office"
We responded:
"Thank you for your positive review! We're glad to hear that our agents were able to assist you with any questions or changes you needed to make. Our team takes pride in being friendly and professional, and we're delighted that you had a great experience doing business with us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Daidrius Haynes

April 29, 2024

5  out of  5
rating by Daidrius Haynes
"Joey was a amazing helped me get situated with the new car insurance also Ashlie was amazing as well and I’m so thankful and truly blessed for the excellent customer service by Them both ❤️🙏🏾"
We responded:
"Daidrius, thank you for allowing our agency the pleasure of taking care of you today. You are an amazing human being, and we are glad to protect you. Please reach out to us if you need anything at all! Have a wonderful day. "
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Nikolai Strembicke

April 5, 2024

5  out of  5
rating by Nikolai Strembicke
"Joeys a great guy, fast responding."
We responded:
"Nikolai, Thanks for the kind words. I am glad that we were able to help you out with your Title Bond on your new motorcycle. Enjoy! "
Profile photo of Julie Lindstrom

Julie Lindstrom

April 4, 2024

5  out of  5
rating by Julie Lindstrom
"Joey was very prompt in getting back with me. I had my renter’s insurance set up and paid within 30 minutes. He made everything so easy!!"
We responded:
"Julie, Thank you for taking the time to leave a review, we appreciate your feedback! We're glad to hear that we provided you with prompt and efficient service. Making the process easy and getting your renter's insurance set up within just 30 minutes is fantastic. We'll make sure to pass along your kind words to the team. If you have any other questions or need further assistance, feel free to reach out to us. Thank you again for choosing our service!"
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Joseph Prince

March 27, 2024

5  out of  5
rating by Joseph Prince
"The lowest rates with great service. Could not be happier"
We responded:
"Thank you for taking the time to leave such a positive review for Joey Piatczyc State Farm! We are thrilled to hear that you are happy with the rates and service you have received. Providing our customers with the lowest rates and exceptional service is always our top priority. If you have any further questions or need any assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future! "
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Brandon Conner

March 25, 2024

2  out of  5
rating by Brandon Conner
"Will eventually just hike your rates"
We responded:
"Brandon, I noticed that you rated our office 5 stars and then today dropped the rating to two stars. After speaking with our office today you seemed satisfied with what we have done as an office. Rates are set by the company, not by our office. If you have an issue with State Farm as a whole, I ask that you leave that review with the company, not our small business that works hard to take care of our customers. Please reach out to me directly if there is anything that we can do for you."
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G B

March 22, 2024

5  out of  5
rating by G B
"Ashlie is a superstar she went above and beyond her duties to make sure I was satisfied about my company change ova and contact me back when she said she would with all the answers to my questions I asked seems like she takes pride in her job and yall have a real winner on your team I never leave reviews or comments but my heart alotted me to speak on her outstanding effectiveness and efforts to make my day n save me money so I appreciate the services she gave hope u all continue to do right by me as a company as she brought me back aboard and we can all b happy have a wonderful day Ms Ashile ans the State Farm Team"
We responded:
"Thank you so much for taking the time to leave such a positive review about Ashlie! We are thrilled to hear that she went above and beyond to ensure your satisfaction with your company changeover. It's wonderful to know that she promptly addressed all your questions and that you felt she takes pride in her job. We will definitely pass on your kind words to Ashlie and the rest of the State Farm team. We appreciate your support and loyalty, and we will continue to strive to provide you with excellent service. Have a fantastic day!!"
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Michelle Callaham

March 21, 2024

5  out of  5
rating by Michelle Callaham
"Kim was great and helped me get insurance in Alabama again seeing as the company I was with isn't here . Very easy and she was very nice"
We responded:
"Thank you for taking the time to leave a review, and I'm thrilled to hear that Kim was able to assist you in getting insurance in Alabama. We're glad to have been able to help you find coverage, especially since your previous company isn't available in the area anymore. Kim strives to make the process as easy as possible for our customers, and it's wonderful to know that she was able to provide you with excellent service. We appreciate your kind words and look forward to assisting you with any future insurance needs!!"
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Lynda LaPorte

March 15, 2024

5  out of  5
rating by Lynda LaPorte
"Thanks to Joey, we were able to save a ton of money by switching to State Farm Insurance. He did such an amazing job in getting ALL of our insurance moved. He is very professional, responsive and thorough. I would strongly recommend Joey Piatczyc for all your insurance needs."
We responded:
"Lynda, Thank you for being such a joy to work with. I am so glad that your daughter referred you over to my office. I am so happy that we could help you out with all of your insurance needs in Tennessee. If you have any further questions or need assistance in the future, feel free to reach out. Thanks again!"
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Cheryl Irby

March 12, 2024

5  out of  5
rating by Cheryl Irby
"The service is awesome. Agents are very acknowledgeable and kind. Thanks Statefarm!"
We responded:
"Thank you for taking the time to share your positive experience with Joey Piatczyc Statefarm! We're thrilled to hear that you found the service to be awesome and the agents to be knowledgeable and kind. We'll be sure to pass along your kind words to Joey and the team. If you have any more feedback or need further assistance, please don't hesitate to let us know. Thank you again for your support!!"